Returns & Exchanges
At Nayajaisa, we strive to ensure your electronic gadgets meet your expectations; however, if you are not fully satisfied, we offer a hassle-free 7-day return and exchange policy on all verified orders.
Initiate Request
Log in to your Nayajaisa account and visit the 'My Orders' section to select the item you wish to return and submit a formal request within 7 days of delivery.
Quality Verification
Our support team will review your request and may ask for photos or videos of the electronic device to confirm its condition and functional status.
Secure Packaging
Once approved, pack the product in its original box with all accessories, manuals, and warranty cards intact to ensure safe transit back to our facility.
Pickup and Refund
Our logistics partner will collect the package from your doorstep, and upon successful inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing